Due to the need of the health units to align with the different certification, accreditation and other internal and / or external controls or evaluations, the work teams, each time, solved, sequentially and declaratively most of the times, any situation, through -an excessive and sometimes chaotic procedure.
CALITAKROPOLIS PRODUCTS AND SERVICES CAN BE STRUCTURED THROUGH THREE VIABLE WAYS THAT CAN OPTIMIZE THE RESULTS OBTAINED:
- unitary product, with total price and negotiable term depending on the complexity of the activities to be performed
– continuous product, with price per month in the contracted budget year;
- price per hour, with the possibility of decreasing/increasing the volume of services offered
CALITAKROPOLIS HAS VIABLE SOLUTIONS with which it comes to support the hospital teams that face:
- the resistance of the employees to the knowledge of the content of the procedures and their observance
- chaotic preservation of documentation due to lack of interest in respecting them
- difficult management of the procedures implemented in the unit
- failure to involve all employees in maintaining the circuit of controlled documents
- difficult reaction to the need to train the entire staff (most often a large number of employees) regarding the identification of the document valid at a given time
CALITAKROPOLIS is specialized in:
The assistance activity in optimizing the documented information follows
- Identificarea optimizarilor informationale din activitatea unitatii sanitare;
- Imbunatatirea implicarii personalului prin sprijinul specialistilor nostril, oferit cu obiectivitate;
- Clarification of procedural needs in the overall context;
- Condensation of the information generated by each compartment in order to obtain appropriate and integrated documented information;
- Colaborarea noastra cu echipa manageriala respectiva in procesul de reglementare procedurala necesar;
- Implicarea activa a colaboratorilor si sprijinirea directa a celor din compartimente, acolo unde se identifica insuficienta perfectionare a salariatilor, intr-o perioada redusa de timp si in conditiile unui buget limitat alocat perfectionarii acestora
ASSISTANCE IN THE OPTIMIZATION OF DOCUMENTARY INFORMATION AND EFFICIENCY OF COMPARTMENT COLLABORATION - CPV- 79420000-4 RELATED SERVICES
CONSULTANCY IN THE ORGANIZATIONAL DEVELOPMENT OF THE MANAGEMENT OF THE HOSPITAL SERVICES - CPV-73220000-0 Development consultancy services
- Establishing the objectives, performance indicators specific to each section, laboratory, service, compartment of the hospital structure;
- Implementation of strategies and objectives declared by the manager for the hospital institution;
- Performing monitoring stages in all compartments / services in the structure;
- Coordination of analyzes regarding the effectiveness of the quality management system;
- Collaboration with all hospital structures in order to continuously improve the quality management system;
- Information security of the operational procedures specific to the sections, laboratories, services, compartments of the hospital structure;
INITIAL ANALYSIS OF THE EXISTING STAGE AND PREPARATION FOR THE SOLUTION OF THE IDENTIFIED MEASURES CONCERNING THE DEVELOPMENT PROJECT
- Establishing from the monitoring sheets the achieved stage / level of performance, specific to each section, laboratory, service, compartment of the unit structure;
- Analyzing the monitoring stages in all compartments / services / sections of the structure, after identifying the necessary measures to obtain satisfactory results
- Collaboration with the heads of the activity sectors in order to implement the measures and / or recommendations in the situations identified as requirements to be solved;
SUPERVISION OF THE IMPROVEMENT STAGE achieved after the measures taken
- SUPERVISION OF THE IMPROVEMENT STAGE achieved after the measures taken
SUPERVISION SERVICES OF THE PROJECT DEVELOPMENT OF THE HOSPITAL SERVICES - CPV - 79421100-2 - PROJECT SUPERVISION SERVICES, OTHER THAN FOR CONSTRUCTION WORKS
CONSULTANCY SERVICES IN MANAGEMENT DEVELOPMENT QUALITY OF MEDICAL SERVICES - CPV- 79420000-4 SERVICES RELATED TO MANAGEMENT
- Specialized consultancy for the organizational, functional development of the hospital institutions and in the specific regulated field.
- The functioning of the quality management system and its continuous improvement
- Promoting quality policies and objectives following the awareness of the staff for the approach aimed at patient satisfaction
- Preparation and analysis of the annual plan for the quality management of medical services
- Coordination of the elaboration of the documents from the quality management system.
- Implementation of tools for quality assurance and evaluation of services offered
- Coordination of the activities of analysis of the non-conformities found with corrective proposals and corrective actions that need to be applied;
- Coordination of analyzes on risk assessment and risk-based thinking for the effectiveness of the quality management system
- Assistance in carrying out revisions for the procedures required in internal and external audits
- Carrying out the internal audit in order to establish the degree of compliance with the ISO 9001: 2015 requirements on management or clinical issues;
- Assistance in conducting management analysis, interactive sessions on work teams;
- Assistance in resolving non-conformities following quality / clinical audit
- Assistance to the external supervision audit of the quality / clinical management system by the certification body approved by the unit
CARRYING OUT THE INTERNAL QUALITY / CLINICAL AUDIT IN ORDER TO ESTABLISH THE DEGREE OF COMPLIANCE WITH THE ISO 9001: 2015 REQUIREMENTS
CONSULTING SERVICES / ASSISTANCE IN THE EVALUATION FIELD - CPV- 79419000-4 - EVALUATION CONSULTANCY SERVICES
Realizarea ASISTENTEI IN DOMENIUL EVALUARII sistemului de management pe fiecare serviciu/compartiment/sectie conform organigramei si elaborarea documentatiei specific in grup de lucru.
- Carrying out the pre-evaluation audit and documenting the audit results.
- Verifying the implementation stages of the SCM and notifying the public institution for the correction of the non-conformities found.
- Assistance in organizing and training the commissions specific to the health unit.
- Providing logistical support for completing and researching the implemented SMC objectives.
- Identification and analysis of risks that may affect the quality of services provided by the health unit.
- Preparation of the self-assessment questionnaire mandatory for the audit process.
- Analysis of the availability of resources and information needed for support and monitoring
- Execution of the operational procedures established contractually with the beneficiary unit and their alignment with the existing needs and specifics.
- Review of operational procedures specific to management standards.
- Participation in periodic training of management personnel in order to document and analyze the existing quality management system.
- Carry out all the steps in order to inform informally the operational procedures specific to each section / compartment / service, etc. within the sanitary unit (OPTIONAL)
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